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Someone tried prying into your Facebook?: Here is how to change your password on any device.Need help from Facebook?: How to access support on Facebook: A step-by-step guide.

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New name?: How to change your name on Facebook if your profile needs an update.'Answers to most user inquiries can be found at the Help Center.' More Facebook tips from USA TODAY 'Unfortunately, we do not offer phone support at this time,' the prerecorded message said when USA TODAY dialed the number. Facebook support numberįacebook operates two phone numbers with Palo Alto, California, area codes: 65 and 65. But dialing these numbers will prompt a pre-recorded message directing you to Facebook's online support. You can also try emailing the general Facebook support email: Though users on Reddit have reported scant success in hearing back. If you do and you're still having trouble using Messenger, please report the problem to us by following these steps. First, make sure you have the latest version of the app downloaded on your device. We understand your concern and want to help, Noe. Some users have had luck getting a reply, though they were often redirected to the Help Center. The Meta (Facebook’s freshly renamed parent company) Twitter account, the Facebook app Twitter account and the Facebook Messenger Twitte r account are just a few Twitter accounts Facebook runs. You can try tweeting or direct messaging the various Facebook Twitter accounts. But keep in mind that these are long shots, and you might be redirected to Help Center page anyway. If the Help Center proves unhelpful, you can try your luck at reaching Facebook through other means. If you need help logging into your account, you can get help here. The Help Center is accessible even if you're logged out. If you're looking for business support, Facebook also maintains a Business Help Center page. You can also select from the six popular topic pages under the Help Center search bar How to access Facebook support for Businesses You can also find help handling a deceased person's account in this section. The final 'Policies and Reporting' section helps you report Facebook guidelines violations. You can access help keeping your Facebook account secure in the 'Privacy, Safety and Security' section. The 'Managing Account' section offers support with your Facebook login and deactivating or deleting your account. In the 'Using Facebook' section you will find help with your Facebook profile page, messaging and Facebook groups.

The Help Center organizes its help articles into four different sections, which you will find in the left side column on the Help Center's home page. In this case, we search for help changing our profile password. Your search will prompt Facebook’s relevant help articles. Use the search bar on the main page to type in what you need help with it. The Help Center will be your best resource. New analysis: Americans want to delete this app more than any other, even Facebookįacebook revamp: Meta tests reuniting Messenger app amid competition with TikTok How to use the Facebook Help Center The forms allow you to attach and submit screenshots and screen recordings of the error. Here, you will find a couple of forms that allow you to submit feedback to Facebook and report any technical glitches or broken features. The second option you will see is “Support Inbox.” Here, you will find updates from Facebook on profiles or posts you’ve reported. Select “Help & Support” from the drop-down menuĬlicking this option will direct you to Facebook’s Help Center page, which is a searchable nexus of help articles. Log into your Facebook profile on desktop.Ĭlick the dropdown top in the upper-right corner If the Help Center doesn’t have the answer to your questions, there are a couple of ways we suggest to get through to Facebook. Here is how to find the support you need using Facebook's Help Center. Still, the Facebook support apparatus can be difficult to navigate. Not being able to reach another human for help can be really frustrating, but Facebook does have an extensive Help Center page with dozens of help articles.

We hate to break the news to you: Facebook does not staff a team of customer service representatives working the phone lines to help you with a likely niche and nuanced problem.

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